Leaving your phone in a Lyft driver’s car

I walked into the hotel room at 12:30 am to drop off my bags and to park the wheelchair.

How do you reach your Lyft driver if you forgot something in their car?

When I walked into the room, “T” was awake, and still fuming about the height of the bed.  I unburied my tablet and asked T to use her phone.  Actually, I don’t think I asked, I think I just said I was taking it.  She  continued to complain about the hotel saying I needed to talk to the manager.  I put my hand up and said,  “we need to be awake at 4:30″, I can’t do this now.  I have to find my phone, or I won’t be going anywhere tomorrow”.

I headed back outside with phone and tablet in hand.  I sent several text messages to my phone hoping the driver might see them on a pop up.  I called Thing One to tell her that I had lost the phone and maybe I needed her to put a hold on it.  (My family each pays her $50.00 a month and we share unlimited everything on her account) I asked her to find a phone number for Lyft to report the loss.

She responded with the following screenshots:

This is all good in theory,   If you know your passwords.  I don’t!  My niece set up the Lyft app on my phone during my Boston trip over a year ago.  Crap ! Crap! Crap!

I filled out the Contact Lyft form using the hotel’s phone number and my email address for which I also don’t know the password.

ARGH!!!!!!!!!!!!!!!!!!!

I suspended myself from most of my accounts trying to guess the passwords.  Those that didn’t suspend me, sent a verification email to my LOST cell phone. SMH!!!!!

Just as I was going to surrender… I remembered that my neighbor works nights…maybe I could call her?   IF only I actually knew her phone number instead of only having it stored in my phone?!?!?!?

Ah but wait a minute…we are friends on Facebook..and that is the one password I remember.  I sent her a message on Facebook messenger asking for her phone number and then called her from “T’s” phone.  It’s probably a sad thing that she wasn’t surprised in the least that I needed “bailing out”.  I asked her to go to my house with her key, and I would tell her where to find my list of passwords.

When I logged into my email account there was a message from Lyft that the driver had found my phone.  Somehow I was able to contact him and beg him to bring my phone back to me.  Lyft charges a $15.00 returned item fee.  I paid that and tipped him $20.00.

At 3:15 a.m. I finally crawled into bed.  Exhausted

At 4:45a.m, there was a knock on the door.  It was the front desk guy Brent.  He had spent most of the night/morning outside smoking with me while I tried to get my phone back.  He promised that if he didn’t see me surface from the room by 4:45 he would “bang” on the door.  He had also set up coffee and set out some of the cold breakfast items even though they don’t start breakfast until 6.  Yes I wrote an outstanding review for him and the hotel.

Grace: “T” We need to get going

“T” (from the bathroom), I’m working on it.  I’m gonna need you to help carry some of my bags.

Grace:  Growl….BAGS?!?! As in multiple?!??!?! How am I supposed to carry anything while I’m in a wheelchair?!?!

LOTS of cuss words

probably even a few more

I don’t even remember her response.  I loaded all 3 of her bags and my one bag onto the wheelchair and headed to the lobby to arrange the LYFT.

I’m going to insert a copy of the review that I left for Rosebud Taxi Service which explains in more detail how we ALMOST missed our train.

I am from the Chicagoland area, where Lyft’s are frequently used and also usually readily available. I made the poor assumption that they would also be readily available in Holland, MI. While I was able to use their services from the Amtrak Station in Holland to my hotel where I was staying, I was unable to locate a driver to get to the station at 5:30 in the morning. My companion and I were both traveling in wheelchairs, so I began requesting a ride using the lyft app at 5 am even though we did not need to be at the train station until 6:30. From 5 to 5:45am I could not find anything. At 5:45, our hotel receptionist had found the number for Rosebud Taxi Service. I called and explained our situation to a very nice gentleman, who not only apologized profusely that they wouldn’t be able to help with both chairs on so short of notice, but also gave me a phone number for a competitor who might be able to help. Who does that?!?! Wow! After speaking with his competition, I don’t think they are any competition at all, their response to my dilemma was, “sorry nope nothing we can do.” I went back to trying to obtain a ride from lyft, only to have the one driver cancel the ride because in his words, “I’m 20 mins out for a 4 minute ride, not worth my time.” I did explain that we would tip very well and would probably have to be transported separately. He said, “ no I’m cancelling.”
I think I literally cried to my companion to please call rosebud back while I continued to try to use the Lyft app with no luck. After explaining our tale of woe again, the owner of the company stopped what she was doing in her personal life and came to pick us up herself with a vehicle large enough to hold both of our wheelchairs. I have to ask again, “Who does that?” I am so grateful that there are people in the world who will still go the extra mile to help “rescue” someone in trouble. I truly feel that she “saved” us. It is also important to note that she didn’t charge us any extra for our additional “luggage or needs”. I wholeheartedly give Rosebud Taxi Service 5 stars and would recommend them to anyone!

I didn’t feel it necessary to add that the owner and T could/did not help me load the wheelchairs or luggage into the SUV.  BUT that’s when the BREAK happened. Everything happened in such a rush, I honestly don’t remember the exact point it happened.  Maybe I dropped one chair on top of the other?  Maybe I closed the seat on my finger?  In fact I am sure I did both of those things.

In the short 10 minute ride to the train station, my finger turned black.  Oh shit…. The ONE thing Einstein said before I left, “DON’T BREAK ANYTHING!!!”.  There was no doubt that it was broken :(.  Didn’t matter though, we had a train to catch.

I didn’t even try to use the wheelchair other than for baggage on the way home.  The fact that “T” was able to though without the use of her legs also supports that it is doable.

In closing, other suggestions I have for traveling alone in a wheelchair are:

  • pack as light as possible
  • print your tickets etc Do NOT rely on your phone
  • TRY to get some sleep.  (I’m pretty sure the 1 hour I got is what lead me to getting sick when I got home)
  • Plan for back up options should your original plans fall through.  (multiple transportation and hotel options.)
  • Know your limitations
  • Call your hotel or transportation method to check heights, dimensions etc.  It would not be unheard of to ask for pictures of your accommodations before committing.

As a side note, while the ADA suggests a bed height of 20-23 inches in handicap accessible rooms, although, it is NOT a requirement.

0726192149a

 

 

 

It’s the principle … Tenacious Grace

I have had a very difficult time coming up with a title for this one.  I have had to repeat the story in my head several times, all the while SHAKING IT side to side repeatedly,  to make sure I am not overlooking something.  I have also had to discuss it with a couple close friends that could handle the exorbitant amount of swearing that came out of my mouth as I told yet another, “I’m getting screwed” story.

Now that I have “tamed” my vocabulary a bit, I feel that I NEED to share this story.  I need others to know that the way I am being treated isn’t right, and that I am going to Fight for myself.  I hope if you find yourself in a similar situation you fight for yourself too.

Here’s the story…

At the beginning of April, I received the  annual email from the IL Secretary of State’s office stating  “you have not yet renewed your Illinois license plate registration which expires 4/30/2019″… yeah yeah I know, more bills.

On April 7th, I decided I might as well get it over with and send my payment.  ( Two things you can’t avoid Death and Taxes Right?)  and hey……They even let you pay it online for a $3.00 convenience fee…whoopy!  I clicked the link in the email and was directed to their website.  While I was there I learned about the state’s Benefit Access Program, which they say  “allows for the Secretary of State’s office to provide for a reduced-fee license plates aimed toward senior citizens and persons with disabilities with specific qualifications.”   Ok THIS part did excite me.  (If your sole income is from Social Security disability, you really know what I am talking about).

I attempted to apply for the BAP, but kept receiving error messages.  It appeared that that part of their website was down.  (How convenient?)  Shrug, well I had to renew my plates anyway and the website said,

If you have already renewed your license plate sticker and paid full price, and are now part of the Benefit Access Program, you may be eligible to request a refund. Call the Secretary of State’s Office at 800-252-8980 for more information.

so I went ahead and paid for my plates.

On Monday, I went back to the BAP’s website, jumped through their hopes and surprise, surprise…. I qualified.  (not surprised at all). page 1

Next step ask for a refund.

I tried to apply for a refund online.  For some reason that didn’t work….website down again?….hmmmm? So I called the number listed above.  The woman I talked with said, it must just be too soon, give it a couple days and try again.  Ok did that.  Same problem.  SO, I called again.  I talked to the same person (yes I do keep track of dates, times, and names of people I talk to after learning the hard way it is a necessity).  During this second call she said that she would submit the information for review for me.  I thanked her and assumed the matter was closed.

IT wasn’t.

page 2

HUH?!?!?!?!?

Remember this statement…..

If you have already renewed your license plate sticker and paid full price, and are now part of the Benefit Access Program, you may be eligible to request a refund. Call the Secretary of State’s Office at 800-252-8980 for more information.

This statement is from their website!!!!!

I feel like they should have included the free “how to keep an idiot busy keychain”

idiots busy

 

 

You know the one that has

<– written on both sides….

 

 

Ok so ANOTHER phone call.

This time the person I spoke with said, ” Oh you will have to download the required forms and send your sticker back to be reviewed”  Huh?!?!  I said…

  • HUH?!?!?
  • I have to return this sticker to buy this same sticker again?!?!?!
  • You can’t just issue a credit?
  • You do realize that it is almost the end of the month and I need to have a sticker on my car to avoid a ticket or penalty right?!?!?!?
  • Can I go to the DMV and return the sticker to buy another sticker?
  • @#%$#^#%&#^%&&&&&

Her response was, ” Um yeah it is a bad system.  Would you like me to send you the forms?”

ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!

…………………..  Uh, yes please?

Since that call, I have been to the DMV…they can’t help.  I have received and filled out these forms

page 3

The forms, along with my sticker, are going in the mail today.  I can not purchase another sticker for my car (believe me I have tried) yet the only way I MIGHT get a refund is if I sent my sticker back and hope they have mercy on me?!?!?!?

So what do you think will happen next?  Will I be arrested or ticketed for not having a current sticker?  Will they refund me?  Will this game of cat and mouse ever end?

Just for shits and grins I googled why we have laws and this is what I found….

Laws protect our general safety, and ensure our rights as citizens against abuses by other people, by organizations, and by the government itself. We have laws to help provide for our general safety.

So who protects you when your government is the ones screwing you?

Have you ever experienced similar red tape?  I would love to hear about it!

My apologies

I have been more than absent as of late, and I apologize for not having said anything to those of you that follow my thoughts.    Now that things have slowed down a little bit, and I feel like I am on more steady ground, I would like to first apologize for “disappearing”, and secondly, Thank those of you that reached out to me in my absence.

Before I continue, let me start by saying that EVERYONE is OK, or at least will be….

insert my usual SMH here 😛

While I am used to spending my time at doctor’s appointments, thankfully the days I normally spend in the hospital are much fewer.  However, this month I feel like I have been living in hospitals.(on the visiting side).  In no particular order…. my dog had to have surgery.  My brother was in the ICU for internal bleeding.  My best friend decided he was jealous of my new hardware, so he had a pacemaker put in, and finally, Thing One had an emergency c section and my new grandchildren arrived 8 weeks early.

For MY medical news, my foot still hurts like hell and I have been doing lots of pt (pain and torture, physical therapy…whatever you choose to call it), but I am finally out of the boot (as of 8:00 am this morning).  Either botox or PTNS isn’t working, and I’ve been to busy to follow up with the doctor on the next step.  So let’s just call that part of life very pissy. 

Then of course you have the Holidays…probably enough said on that note.  Although, on unlike Thanksgiving Day last year, this year everyone was healthy and together.  So that’s a definite bonus !!!  The “featured picture is my Dad and my kiddos “other halves” playing life size jenga.

Whatever  you are doing for the holidays, I hope that they find you and your loved ones safe and together!!!  I have missed you all and will be back soon, but for now my plate is overfull.

Happy Holidays Everyone!


Everything is ok, …..but

Have you ever gotten THAT call?

“Everything is ok…… but”

Even though, I don’t like receiving THAT call, it think it works much better for me than, “Ive got some bad news, or “Do you want the good news or the bad news first?”  Before the person delivering the question has a chance to finish their words, my brain has already begun to imagine the worst….. PLEASE just get to the point.  NOW!!!!!

Today I am going to start with the good news….Thing One and the babies are ok, everyone is ok.  In fact there really isn’t any BAD news, scary news when I received it, but all is well.

So the story,

I’m at a friends house trying to help her deal with some bad news that she has recently received, when my phone rings.  Caller id reveals that it is Thing One’s husband Z.  Since she is pregnant and way to early to go into labor, my first thought was oh fuck, and before I even answered the phone, I grabbed my purse and started making my way towards my car.

Z “Have you talked to thing one yet?”

Grace: “No what’s going on?”

Z: “No one is bleeding or dying or anything, but the doctor has sent her to the hospital and I’m on my way now”

Grace:  “This hospital?”

Z:  “Yes, I will call you when I find her”

I think I said goodbye to my friend.  I tried to obey most of the traffic laws, and headed to the hospital.  While speeding, driving there, I realized I had better call Einstein.  But what do I say?  Should I call now or after I have seen THING ONE?  I know that because he is at work, he won’t actually answer his phone unless I call multiple times, and even then maybe not…. so maybe I should wait?!?!?  But what if what I find there is really bad, he should be there, maybe I NEED him to be there?!?!?

I called 3x, and then left a message, repeating my phone call with Z and telling Einstein that I would call or text as soon as I had seen Thing One.

Let me say again that everything is and was okay.  Without going into too much detail, the doctor has now placed Thing One on Bed rest for the remainder of the pregnancy, but both her and both babies are doing fine.

Now that all the panic has passed, I wonder if I handled it the best way.  I am grateful that Z knows me enough that the way he told me was the best.  He knew I would assume the worst, but would also want to be there immediately.  But that’s me.

How about you?  Have you ever had to be the bearer of bad news?  I know no one likes to receive bad news, but do you ask for the good or bad first?  Does it depend on the circumstance?  What are your thoughts?

Shower Highlights

I am pleased to report that not only did everyone, myself included, survive the shower on Sunday, but I daresay everyone also had a good time.

The afternoon started with each guest choosing a baby related name to be called instead of their own name during the shower.  They were then given name tags with their “new names” and a safety pin to be surrendered if they called someone by their “real name” instead of their new name.  Some of the names used were projectile vomit, spit up, nipples, and I choose Diarrhea for my tendency to have diarrhea of the mouth.

Once everyone arrived, each guest was asked to introduce themselves with both their real name and their new name, and a story about how they met or knew Thing One or her husband.  In hindsight, I think the introduction was the “best part” of this game though.  I lost my pin almost immediately and was Diarrhea so many times I had almost forgotten my own name.  The kids really had a blast with this part….. smh

Once everyone had been introduced, we started the first game in which Thing One and her husband had to change a baby using only one hand each.  While they did do a good job of teamwork, I am glad to see that they may “need” a little help from Grandma.

If you would like to see the video, it is posted on my youtube channel here.

As predicted, there were many comments about how they should be changing two babies since Thing one is having twins, which prompted the next game in which each participant was given two babies, one to change and one to hold while changing the other.  KR won this contest in terms of the speed at which she was able to change twin a while holding twin b (46 seconds), but I think Z’s brother J took the cake for his creativity while changing the babies.  (he placed one in his lap and laid the other on the floor, speaking to both dolls the entire time as if they were real)

The next game played was trying to see how many safety pins each guest could find in a bowl of rice while blindfolded.  They each had one minute, and I believe the winner found 11.  The winning video for this game is here.

I think the most popular game played was guessing of the size of Thing One’s baby bump.  Each guest was asked to cut a piece of yarn that would be closest to the size required to wrap around her tummy.  While most people we not even close, the most notable were…

(left) Brandon’s guess of 6 inches….there is a reason he has held status of her best friend for so long

(center)  The winner with an exact measurement

(right)  A SLIGHT exaggeration on my friend Jessica’s part.

While people were eating and socializing, we asked guests to feel free to decorate a bib or a onesie.  In hindsight, I should have included stencils for the table, or advance notice that we would be doing this.  While again, the kids had a blast, most of the adults were “shy” to participate fearing their decorating abilities were not up to par.

The shower ended with the opening of gifts.  I have over 300 pictures to go through from the day, but to share a few more before I go.

I won’t claim I’m a professional, but the appetizers and deserts we made turned out ok, and it was a blast making them.